FAQs

Where is my order?

You can check the status of your order at any time under My account section. We will update you via email when your order leaves our warehouse.

Can I cancel or change my Orders?

At the moment, it is not possible to cancel or change your order because we prepare your order once you confirm it on the website or app.

If you change your mind, you can return your items once you have received your order. For more information, consult the Exchanges and Returns section.

What are the delivery options?

Enter your home or office address when making your purchase and we will deliver the order to your chosen destination.

The delivery charge will vary according to your order.

Installations

Product mainly are self-installed or no installation required. If you wish to wall-mount our mirrors and would like to engage our handy man service. Please drop us an email at Hello@theikigaihome.com